If you disagree with any part of these terms and conditions, please do not use our website.
The term Luxeurs or us or we refers to the owner of the website. The term you refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
We keep a little stock of our popular and running items but due to huge number of different designs normally the product is crafted to order. Once payment for an order is received the order details are added to our crafting list for the next available working day. Once a product has entered the crafting process it is usually completed within 7 to 10 working days. The average turnaround time from ordering to delivery is a week, but please allow a maximum of up to 15 days for complete fulfilment from the date of your payment.
We will make you aware of any customisations you request that may take considerable time to complete.
Once a product has been crafted, it will go through a quality control stage and will then be packaged ready for
shipping. You will receive an email notifying you of the dispatch and containing the tracking number. All of our products are
shipped using a fully traceable carrier and you will be provided with the tracking details.
International orders are sent using DHL Air Express, Fedex or UPS. All deliveries will require a signature to receive the consignment, so we suggest that you specify a work address for delivery if you are not going to be at home.
The delivery driver will call you on the contact number you provide for the delivery address if they have any issues with delivery.